Effective Date: [Insert Date]
At HealGenix, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (myhealgenix.com), purchase our plans, or interact with our services. By accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and account login details.
- Health & Wellness Information: Blood type, biomarkers, chronic conditions, nutrition preferences, and other wellness data you voluntarily provide to personalize your plan.
- Technical Information: IP address, browser type, device information, and cookies to improve site performance.
- Usage Data: Information about how you interact with our website, membership platform, and downloadable resources.
2. How We Use Your Information
We use the information we collect to:
- Create and deliver your personalized nutrition and wellness plans
- Process payments and manage subscriptions
- Improve our website, services, and customer support
- Communicate updates, promotions, and new features (you can opt out anytime)
- Comply with legal and regulatory requirements
3. How We Share Your Information
We respect your privacy and will never sell your personal information. We may share limited information with:
- Service Providers: Secure payment processors, hosting platforms, and analytics providers.
- Healthcare Practitioners: Only when you choose a Premium Plan requiring direct coaching/review.
- Legal Authorities: If required by law, regulation, or legal process.
4. Cookies & Tracking Technologies
HealGenix uses cookies and similar tools to:
- Enhance user experience
- Track website performance and analytics
- Remember preferences during your visits
You can disable cookies in your browser, but some features may not work properly.
5. Data Storage & Security
- All personal and health-related data is stored securely with encryption.
- We take reasonable measures to protect against unauthorized access, alteration, or disclosure.
- However, no online system is 100% secure. We encourage you to use strong passwords and keep your account details private.
6. Your Rights
Depending on your location, you may have rights under data protection laws (such as GDPR or CCPA), including:
- Accessing the data we hold about you
- Requesting corrections or updates
- Requesting deletion of your data
- Opting out of marketing communications
To exercise your rights, contact us at support@myhealgenix.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites. Please review their policies before sharing your information.
8. Children’s Privacy
HealGenix does not knowingly collect information from children under 16. If we discover such data, it will be deleted immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@myhealgenix.com
🌐 Website: https://myhealgenix.com