Frequently Asked Questions (FAQs)
What makes HealGenix different from other nutrition programs?
Most people come to us after trying everything — counting calories, cutting carbs, following cookie-cutter meal plans — yet still feeling inflamed, exhausted, or stuck.
HealGenix is different because it’s built on your biology, not generic diet rules.
We use blood-based nutrition to uncover what your body truly needs, factoring in your health conditions and metabolic markers to create a precise blueprint for healing.
Can HealGenix help with chronic conditions?
Yes. Our plans take into account conditions like Type II diabetes, high blood pressure, arthritis, and more. We align your nutrition and fitness to reduce inflammation, balance energy, and support healing.
Can I cancel my membership anytime?
Yes. The Membership Plan has no long-term contracts. Cancel anytime — you’ll keep access through the end of your billing cycle. Add Premium plans cancel with a 30 day notice.
Is HealGenix Just a Meal Plan?
No — and that’s exactly what makes it work.
Most people don’t need another restrictive meal plan — they need a system that helps them understand why their body isn’t responding.
HealGenix goes beyond food lists. Every plan includes:
- Personalized blood-based nutrition to target inflammation and support your unique biology
- Joint-friendly exercise routines to restore mobility and boost circulation
- Lifestyle guidance around sleep, hydration, and stress — because healing requires balance
- Wellness data tracking through Vitala, so your plan evolves with your progress
It’s not a diet. It’s a complete healing roadmap — designed to help you feel better, move better, and live better for life.
How do I know which plan (Starter, Membership, Premium) is right for me?
- Starter Plan → Great if you want quick clarity with a 12 Week (not 7 day) personalized plan.
- Membership Plan → Best for long-term results with ongoing updates and community support.
Premium Plan → Perfect if you want one-on-one expert guidance and practitioner-reviewed plans.
Who created HealGenix?
HealGenix was created by Dawn Wells, Medical Fitness Practitioner and Blood-Based Nutritionist, with over 10+ years of experience in personalized wellness.
Do I have to follow the exercise routines?
While optional, our joint-friendly exercise routines are designed to support healing, improve circulation, and help you feel results faster.
If you’re enrolled in the Premium Plan, your routines are integrated through Vitala Medical Fitness App— and they automatically update as your progress, mobility, and energy levels improve.
If you’re on the Standard Membership, your Medical Fitness workouts refresh every 3 months, alongside your nutrition updates, so your plan continues to evolve with your body’s needs.
For one-time plans, your program provides a full foundational routine that you can repeat safely — but it won’t auto-update unless you upgrade to a membership.
Because at HealGenix, we believe movement should heal your body, not hurt it — and your plan should grow with you.
